Frequently Asked Questions
Account and settings
How do I add, update, or remove a credit card?
You can add a card during checkout or in your Seatpin account. To change or remove a saved card, go to Settings.
Add a credit card at checkout, on the "Select Payment Method" page:
- Choose how you want to pay, then select "Continue"
- Add or choose your payment method
- If you chose credit card: Select the card to use, or select "Add new payment" to add a new one
- If you chose PayPal or Google Pay: Review the order details, then select "Buy with PayPal" or "Buy with Google Pay" to complete the transaction
Add a payment method in your Seatpin account:
- Go to Settings (on the Seatpin app, tap the first drop-down menu to find it)
- Under "Payment options for buying tickets," select "Add new payment option"
- Select the payment type
- If you chose credit or debit card: Enter the card info. Select a billing address, or select "Add a new address" to add a new one. Then select "Save"
- If you chose PayPal: Select the "PayPal" button and follow the steps to link your account
Update a credit card:
- Go to Settings (on the Seatpin app, tap the first drop-down menu to find it)
- Under "Payment options for buying tickets," select the pencil next to the card you want to update
- You can change the expiration date or billing address. To edit the card number, you'll need to add a new card.
- Select "Save"
Delete a credit card:
- Go to Settings (on the Seatpin app, tap the first drop-down menu to find it)
- Under "Payment options for buying tickets," select the trash can next to the card you want to delete
- In the pop-up, select "Yes, remove it" to confirm