Frequently Asked Questions
Account and settings
How do I change my payment details?
Updating your payment details won't affect any payments that are already processing. Your new details will apply to your current listings and any new listings.
- Go to Settings. In the Seatpin app, tap the first drop-down menu to find it.
- The "Payment" tab opens automatically.
- Under "Payment options for selling tickets", select "Add New Payment Method" and choose how you want to get paid:
- PayPal: Log in with PayPal to link your account.
- Payoneer prepaid card: Select "Sign up to Payoneer" or "Link Your Account", then follow the steps.
- Bank transfer: Enter the currency, then your bank details, then select "Submit." If you don't see your bank in the drop-down menu when entering your bank details, choose "Other" from the middle of the list. The list is in alphabetical order.
- Select the 3 dots next to the payment method you added, then select "Set as default." You'll see the purple "Default" button.