Frequently Asked Questions
Account and settings
Why is my information missing after I sign in?
If your information is missing after you sign in, you may be in a different Seatpin account.
If you signed up or signed in with Facebook, you may have created a second Seatpin account. We can't unlink accounts, so try signing in to the other account. You may need to reset your password. For help, see Changing your password and password requirements.
If you still can't find your account, look for a Seatpin confirmation email with your order info. You may have bought tickets as a guest. See Log in as a guest with your access code.
