Frequently Asked Questions
Buying tickets
What should I do if I didn't get a confirmation email?
Sign in to Seatpin, click your account name in the top right bar, and go to Tickets. If you can see the purchase there, the transaction was successful. Check that the email address on your account is correct, and look in your Junk or Spam folders as well. If the purchase is not visible in Tickets, the purchase was not completed. Please contact our customer care team for help.
