Frequently Asked Questions

You can use Seatpin inside ChatGPT and Claude to look up live events and ticket listings, narrow the options in the same chat, and then complete your order on Seatpin.

How it works

In ChatGPT, mention Seatpin in your prompt, for example "@Seatpin, when are the Arsenal playing this month?"

This is different from a normal AI answer or web search. Instead of a general reply or a page of links, ChatGPT can use Seatpin's live ticket inventory and insights. That lets them return real seat availability, current pricing, value scores, view quality, best times to buy, and more, right inside the conversation.

You can keep refining the search naturally:

• "Show me something cheaper"
• "What about next weekend instead?"
• "I'd prefer seats with a better view"

ChatGPT remember your preferences across each exchange, so they can narrow the results as you go. When you've picked your tickets, you'll be sent straight to Seatpin to finish the purchase, backed by Seatpin's 100% PinSafe Guarantee.

Seatpin in ChatGPT is available now on desktop and mobile web, and in their iOS and Android apps.

Why this matters

With Seatpin in ChatGPT, you get a ticket-finding assistant that can:

• Access live ticket availability and pricing in real time
• Remember your preferences ("2 tickets" + "cheapest" + "weekend games") across multiple back-and-forth exchanges
• Apply Seatpin-specific intelligence like value scoring and view quality
• Surface options you might have missed with traditional search

Instead of getting a list of links, you can work through the options together and zero in on the right seats.

Built on Seatpin's live event expertise

This integration gives ChatGPT access to more than 10 thousand live events on Seatpin, including sold-out stadium tours, intimate club shows, championship games, and premieres. Behind it, Seatpin's platform provides:

• Real-time data: Live availability and pricing, not cached webpage summaries
• PinSafe Guarantee: Every purchase is backed by Seatpin's guarantee
• Trusted marketplace: With advanced pricing intelligence for fair, transparent transactions

FAQ

How do I install the application?

ChatGPT:

1. Open the Apps Directory
2. Find the Seatpin app
3. Click "Connect" in the top right
4. Read the terms, and click "Connect" again

What are the supported use cases?

Find events for your favorite performers or categories:

• "Are the Pet Shop Boys playing in London?"
• "When do the Arsenal play next?"
• "Show me pop concerts happening in Amsterdam this month!"
• "What comedy shows are happening in London?"

Browse tickets for events you're interested in:

• "For the concert on the 16th, what tickets are the cheapest?"
• "For the game on the 21st, find me the best tickets!"

Learn more about specific tickets:

• "Tell me more about those tickets in Section 101"

How do I invoke the application?

ChatGPT:

There are two ways to invoke the Seatpin application in ChatGPT:

• Start a prompt with @Seatpin. Example: "@Seatpin Are the Pet Shop Boys playing in London?"
• Select the Seatpin app directly from the "More" dropdown