Frequently Asked Questions
General and about Seatpin
I sold a ticket, why don't I have a review yet?
Reviews help build trust in the Seatpin community, so we send reminders to users to rate their buying or selling experience. Once the event has ended, we'll email the buyer and remind them to leave a review about buying tickets from you, so please give it a little time.
We can't guarantee that every buyer will leave a review. If you'd like to encourage one, send them a message and ask for feedback. Good communication often helps.
