Frequently Asked Questions
General and about Seatpin
When will my World Cup, Euro 2028, or Summer Games 2028 tickets be delivered?
Usually close to the event. In recent years, tickets for the World Cup, Euro 2028, and Summer Games 2028 have been issued near the event date, and sellers usually start distributing them then.
Because organizers often send tickets late, and because some tickets may require obligatory personal pick-up, the PinSafe program for Cricket World Cup, Rugby World Cup, Euro Football, Olympics, Football World Cup and Uefa Champions League only applies to receiving a valid ticket in good time before the Event. The latest delivery times set out in the terms and conditions do not apply if the delay is caused by late delivery from the organizer of the Event. Any Electronic, Mobile, or paper tickets can therefore be delivered once received from the Organizer, closer to the match, in the format received. If necessary, this may also happen locally in the city of the event.
For more information, please refer to our Terms: https://www.seatpin.com/en/index/terms-and-conditions/default. All orders are protected by our 100% money-back PinSafe Guarantee. However, ticket resale may be restricted depending on the source of the tickets. We currently have restrictions on events occurring in France. Only Buyers outside of France are allowed to purchase tickets for such events. Please check the resale restrictions at the top of the page, in the black banner, and click the green button "See more info".