Frequently Asked Questions
Orders and refunds
I don't recognize a charge from Seatpin
If you see a credit card charge you don't recognize, first confirm that it came from us. Seatpin charges appear as "Seatpin LLC".
If you have more than one Seatpin account, go to Tickets in each account and check whether you bought tickets there.
If you still can't find an order, or you did not buy tickets from Seatpin, please contact us.
