Frequently Asked Questions
Payments and fees
Can my refund be sent to a different card?
No. Because refunds are handled through automated security protocols, we can't send a refund to a different card than the one used for the booking. If you're entitled to a refund, we'll send it back to the original payment method. If the card you used for the purchase has been lost, renewed, blocked, or has expired, the refunded amount will still be sent to the bank linked to your account. Your bank can confirm the refund for you.
