Frequently Asked Questions
Receiving tickets
What if I can't download the ticket platform app?
If the app isn't available in your country, you can usually access your tickets in a web browser. Open a browser on your mobile device, tablet, or computer and go to the ticket platform website listed in your confirmation email. Sign in with the same email address you used when you bought your tickets on the Seatpin website. Then go to the section where your tickets are stored, often called "My Tickets", "Events", or something similar. If you can see the tickets in your account there, you can use them directly in the browser.
