Frequently Asked Questions
Seller delivery
Can I cancel a mobile ticket transfer after sending it?
Yes, if the recipient hasn't accepted the tickets yet.
Only do this if you sent the tickets to the wrong person by mistake.
- Sign in to your ticket company account.
- Open the tickets.
- If the recipient hasn't accepted them, you'll see a "Cancel transfer" option. It may also appear as Recall, Revoke, Cancel forward, or something similar.
- Select "Submit" (or something similar) to cancel the transfer.