Frequently Asked Questions
Seller delivery
Do I need to use the Seatpin shipping label when I sell paper tickets?
Yes. If you sell Paper tickets on Seatpin, you need to use the prepaid shipping label we provide. Your payment is tied to the tracking number on that label.
To print it:
- Go to Sales (in the Seatpin app, tap the first drop-down menu to find it).
- Select 'See actions'.
- Select 'Print Shipping Label'.
If you already shipped the tickets with a different label or courier service, contact us. We may cancel your Seatpin sale and charge you under our seller policies.
