Frequently Asked Questions
Seller delivery
I entered barcodes for hard copy tickets. Do I still need to ship them?
No. If you entered barcodes when you listed hard copy tickets, it means Seatpin is partnered with that team or venue. Entering the barcodes counts as pre-delivery. If the tickets sell, we'll send the buyer an electronic ticket, so you do not need to ship the hard copies.
The buyer will receive new barcodes, and the barcodes you entered will no longer be valid. You do not need to do anything else. We'll process your payment 5-8 business days after the event.
