Frequently Asked Questions

After your tickets sell, Seatpin will email you with delivery instructions and the deadline for completing the sale. If you don't see the email, check your spam or junk folder, then search your inbox for messages from Seatpin, your order number, or the event name.

A few delivery tips:

Send the tickets as soon as you can to avoid problems as the event gets closer. If you send mobile transfer tickets, you also need to confirm the transfer in your Seatpin account. For more delivery help, follow the instructions for your sale's ticket type in Deliver tickets to buyers.