Frequently Asked Questions

If you entered the wrong bank account for payout, delete the current bank account details and add the correct one.

To add a new bank account:

1. Go to Settings (on the Seatpin website, tap the first drop-down menu to see it).
2. The "Payment" tab opens automatically.
3. Under "Payment options for selling tickets," select "Add New Payment Method".
4. Select "Bank transfer" and follow the steps.

If you don't see your bank in the drop-down menu when you enter your bank details, choose "Other" in the middle of the list. It's in alphabetical order.

After you make the changes, we'll re-process your payment within 3 business days.