Frequently Asked Questions

You can deliver tickets in two ways, as mobile tickets or as physical tickets. Whichever method you use, you'll be paid within 8 business days after the event.

Mobile tickets are used on a phone through an app or digital wallet. This includes mobile transfer tickets, AXS tickets, barcodes, e-tickets, and similar formats.

Mobile transfer tickets

Transfer the tickets from the online account where you originally bought them, such as Ticketmaster, AXS, DICE, or the team's web portal, using the buyer's email address, phone number, or both.

E-tickets

E-tickets are PDF files. Upload the original file to your listing or sale. See Upload E-Tickets to a listing or sale.

Physical tickets

This includes hard copy tickets, PDF printouts, wristbands, and season cards, any physical item that must be presented at the event entrance. Send these tickets by courier. We'll provide a prepaid shipping label so you can mail them. See Deliver physical tickets to buyers or Send tickets to Last Minute Services, if relevant.