Frequently Asked Questions
Selling tickets
Why don't my listed tickets show on the venue map?
If your tickets are listed on Seatpin but don't appear under a section on the venue map, the listing may not be linked to the correct section. If that happens, it won't show when a buyer clicks that section.
To check it:
- Sign in to your account.
- Go to Listings.
- Search for the event you want to review, then select the ticket row for the relevant tickets.
- In the "section" column, open the dropdown and choose the correct ticket section from the list.
If you still can't find your listing after updating the section, please contact us.
